Privacy Policy

Privacy Policy

Perk Valley Pet Eatery values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, shop in-store, or use any of our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to improve your experience with our services. This includes:

  1. Personal Information:
  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details (e.g., credit card information)
  1. Non-Personal Information:
  • Browser type
  • Device type
  • IP address
  • Usage data (e.g., pages viewed, time spent on the website)

2. How We Collect Information

We collect information through the following methods:

  • Directly from You: When you make a purchase, create an account, subscribe to our newsletter, or contact us.
  • Automatically: Through cookies and tracking technologies when you visit our website.
  • Third-Party Services: When you interact with our social media pages or use payment gateways.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To process transactions and deliver your orders.
  • To communicate with you about your orders, inquiries, and promotional offers.
  • To improve our website, services, and product offerings.
  • To prevent fraudulent activities and ensure website security.
  • To comply with legal requirements and resolve disputes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Remember your preferences and shopping cart items.
  • Analyze website traffic and user behavior.
  • Deliver personalized advertisements and promotions.

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect your ability to use certain features on our website.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us process payments, deliver products, or provide other services.
  • Legal Authorities: If required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

6. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. This includes encryption, firewalls, and secure payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: Unsubscribe from our promotional emails or opt out of targeted advertising.

To exercise these rights, please contact us at https://shop.pvpeteatery.com/pages/contact.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.