Privacy Policy
Perk Valley Pet Eatery values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, shop in-store, or use any of our services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information to improve your experience with our services.
Personal Information:
- Name
- Email address
- Mailing address
- Phone number
- Payment details (e.g., credit card information)
Non-Personal Information:
- Browser type
- Device type
- IP address
- Usage data (e.g., pages viewed, time spent on the website)
2. How We Collect Information
We collect information through the following methods:
- Directly from You: When you make a purchase, create an account, subscribe to our newsletter, or contact us.
- Automatically: Through cookies and tracking technologies when you visit our website.
- Third-Party Services: When you interact with our social media pages or use payment gateways.
3. How We Use Your Information
The information we collect is used for the following purposes:
- To process transactions and deliver your orders.
- To communicate with you about your orders, inquiries, and promotional offers.
- To improve our website, services, and product offerings.
- To send SMS notifications, including promotional messages and cart reminders, if you opt in.
- To prevent fraudulent activities and ensure website security.
- To comply with legal requirements and resolve disputes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences and shopping cart items.
- Analyze website traffic and user behavior.
- Deliver personalized advertisements and promotions.
SMS Abandoned Cart Notice:
Perk Valley Pet Eatery's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
You can manage or disable cookies in your browser settings. Disabling cookies may affect your ability to use certain features on our website.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who help us process payments, deliver products, or provide other services.
- Legal Authorities: If required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Note: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Location-Based Services
If you use location-based features, we may collect location information from your device. This data may be used to provide relevant content, offers, or services based on your location. You can disable location access at any time in your device settings.
7. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. This includes encryption, firewalls, and secure payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct any inaccuracies.
- Deletion: Request that we delete your information, subject to legal obligations.
- Opt-Out: Unsubscribe from our promotional emails or SMS messages.
To exercise these rights, please contact us at: https://shop.pvpeteatery.com/pages/contact
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
- Form: https://shop.pvpeteatery.com/pages/contact
- Phone: 610-454-0045
- Address: 130 W Main St #102-104, Trappe, PA 19426
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.